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PGP Webmessenger logging users off

I need a solution Hi,I have a problem were intermittently PGP secure inboxes are logging users off.On attempting to open an email in the secure inbox, users are sometimes returned to the logon...

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Automatic Scanning of Inserted USB Drive

Introduce USB Scanning when inserted.  Feature that mostly every other AV has and yet SEP does not.Support says this is not possible even with the Host Integrity Policy to scan USB media. My testing...

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Upgrading SEP 12.1.4 to SEP 12.1.6

I need a solution Hi,In our company we are using SEP 12.1.4 in windows server 2003, we are planning to upgrade SEP 12.1.6 in 2008/2012.Please let me the process and issues.1) Any database issues...

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can we copy existing SEP 12.1.4 database into newly installed SEP12.1.6...

I need a solution HiCan we move existing SEP12.1.4 database into newly installed SEP server database.1) will it support if i copy datbase?2)can i get old database logs?3)any issues while moving...

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Upgraded my mac to 10.7.5, broke PGP 10.2

I need a solution I know this is an old version of both PGP and OS X, but one of our computers was updated to Mac OS X 10.7.5 and OS X no longer boots. When I try to boot into OS X i get a circle with...

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To Export & Import all Policies from Enforce Console at once

I need a solution Is there a way to export & import all DLP policies from Enforce at once (without having to click on each policy and export separately in the XML format)?I couldn't find something...

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Will the agent on the workstations stay working

I need a solution We are in the middle on negotiating for a new license for a new license. I needed to know if the license laps on the Endpoint Server, will the clients on the workstations continue to...

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SEE 11.0.1 MP1 upgrade requires the original install person to upgrade

I need a solution This was an old issue for Symantec Endpoint Encryption Management Server (SEEM) product, only the original install person can upgrade the product to the next version. We knew this...

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Metadata detection limitations

I need a solution Hello,Someone has a list with the DLP metadata detection limitations for MS Office and PDF extraction (besides the known limitation of XMP)?I did some quick tests using metadata in...

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Symantec Encryption management server (SEMS)

I need a solution Hello .We run a SEMS server ,whit a Blackberry Enterprise server 5 ,whit exchange. The SEMS server is connected treu LDAP on AD .Every thing  work perfect ,execpt one thing .When...

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Failed to connect to the server

I need a solution Hi All,I had 12.1.4 SEPM server installed on Windows server 2008 with DB as SQL 2008 on separate server. We have tried to upgrade inti 12.1.5 but could not succed as faced lunchin...

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DLP v14 too many false positives

I need a solution Currently running DLP v14 and noticed a lot of false positives using the Randomized US SSN data identifier set to narrow. Many of the incidents are nine digit zip codes.I would think...

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Sep intrusion threshold

I need a solution I Get an alert from symantec endpoint protection event colllectorDescription =  Web Attack: Malicious Image Request 2 attack blocked. Traffic has been blocked for this...

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Clients not communicating after migrating SEPM(12.1.5) server from windows...

I need a solution Hi,I had performed DR process for migrating the SEPM server , the new server has the same IP and Hostname as the old SEPM server and the DR completed ok, but the clients are showing...

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Still outdated and virus definition is disabled on Mac OSX

I need a solution Hi All,Good day.I am having an issue regarding SEP client on Mac. I already use a manual patch downloaded at Symantec website but still definitions show as outdated and Virus and...

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adding specific program on the sepm firewall

I need a solution Hello,I want to exclude specific program (.exe type)  on the SEPM firewall.  But this ".exe" file just working on the all client computer (not in sepm server). Therefore, when click...

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Recommendations for GUP server in remote location over MPLS connectivity.

I need a solution Hi,We required recommendations for GUP server in remote location over MPLS connectivity.Query1.     We have 1 HO and 17 branch office locations where HO is having 800 endpoints and...

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point sep clients to sepm

I need a solution Hi all,after I formatted my sepm server ... I reinstalled SEPM on the new formatted server but no way to make it communicate with the clients.after some searches I found...

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I just want to know any known issues in SEP 12.1 RU6 MP1a`

I need a solution HI ,we are  planning to upgrade  our server and clients to 12.1 RU6 MP1A, before doing the upgrade any known issues   in RU6 MP1 a  version.

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Group rules for DLP Endpoint

I need a solution Hello All,How do you manage user group rules in DLP endpoint.For example, if you want to create a policy to detect incidents of copying sensible information on USB,how can you create...

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