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Can't verify private key

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I need a solution

One of our users has PGP Desktop, v10.  She's had it for a while and it was working fine yesterday.  This morning when she opened it, she received this message:

Capture.JPG

When I open PGP Desktop, the private key is shown as unverified.  I can sign it, but nothing happens.  Both the private and public keys are in her home folder, which is a network share.  The share was a DFS namespace, which was working fine: I changed the path to the explicit UNC path but no change.  We can't think of anything that changed between yesterday and today.

I am on the Helpdesk.  I don't have much experience with encryption: how should I trouble-shoot this?

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