I need a solution
One of our users has PGP Desktop, v10. She's had it for a while and it was working fine yesterday. This morning when she opened it, she received this message:
When I open PGP Desktop, the private key is shown as unverified. I can sign it, but nothing happens. Both the private and public keys are in her home folder, which is a network share. The share was a DFS namespace, which was working fine: I changed the path to the explicit UNC path but no change. We can't think of anything that changed between yesterday and today.
I am on the Helpdesk. I don't have much experience with encryption: how should I trouble-shoot this?
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